Scratch cards belong to the instant lotteries, as described in the Games of Chance Act (Article 14a). The Lotto is the only organization in the Netherlands that has received a permit to organize instant lotteries (License Instant Lottery 2017/2021).
Instant lottery Holland
An instant lottery is a lottery in which the prizes of the winning lottery tickets are determined before the issue of the participation tickets is started. Scratch cards are printed at a certified printer where it is determined in advance which tickets are winning and which are not. The lottery tickets with top prizes are also processed in the lottery in this way. This is done according to a special process, so that nobody knows exactly where the main prizes are and everyone has an equal chance of winning a prize. Incidentally, a main prize means the highest price of a print run of scratch cards.
To keep a print run of scratch cards fun and attractive, the printer ensures that the lots with small prizes are distributed evenly over the print run. This prevents all prizes from being won in quick succession. In this way, De Lotto can also better guarantee that the previously announced odds and price distribution percentage will continue to apply as much as possible during the sales period. The Lotto always pays prize money, even if not all main prizes or other prizes are distributed in a circulation. The Lotto always ensures that of the total of the contributions collected by the participants through the sale of Scratch Cards, calculated over a calendar year, at least 47.5% is paid out in prizes. This is prescribed by law and audited by accountants.
Sale of scratch cards takes place via shops (for a period to be determined by De Lotto) and www.krasloten.nl (up to 2 months before the expiry of the validity period of the relevant scratch cards so that players have sufficient opportunity to buy lottery tickets and ( w) collecting the main prize and other prizes).
De Lotto distinguishes in his Scratch Cards the following types:
Basic locks: Editions Scratch cards that are in the assortment in the store for a longer period (> 12 months), usually in successive runs of the same or a slightly modified design and price schedule (example: 4-leaf clover, 7 clapper, flaps scratches, piggy bank )
Theme tickets: Editions Scratch cards that are only temporarily (2-12 months) in the range (example: Fast € 50, Love is, Win it all, 20x Cash, 100x Cash)
Specials: Editions Scratch cards that are only temporarily (2-6 months) in the assortment with a special theme that are often offered outside the dispenser at retailers (example: December Calendar)
In case De Lotto wants to market an edition of Scratch cards that cannot be divided into the above categories, the Code of Conduct will first be amended and announced how to trade via www.krasloten.nl.
De Lotto dealing with top prizes in an edition of scratch cards
A first prize in an edition of Scratch Cards will only be paid if the Scratch Card on which the main prize is sold has been sold and returned to claim the prize. But there are also reasons why a first prize in an edition of Scratch cards is not paid:
Winning scratch cards
the winning Scratch Ticket has not been sold within the sales period specified above and the validity date of the Scratch Ticket series has expired;
The winning Scratch Ticket has not been properly checked, lost or thrown away by the player and has therefore not been returned to claim the prize.
There are two situations with regard to the availability of main prizes:
the last top prize in an edition of scratch cards is claimed, while not all tickets from the series have been sold yet;
the sale of an edition of scratch cards in the store is lagging behind, while not all main prizes from that edition have yet been claimed.
- How does De Lotto act if the last top prize in a print run of Scratch Cards has been claimed?
In the event that the last main prize of an edition of Scratch cards (Basic lottery tickets, Theme lots, as well as Specials) is claimed and paid out, De Lotto is entitled to keep the edition of Scratch cards for sale. The Lotto will announce within two weeks that the last main prize of that edition has been claimed. This announcement is made because De Lotto places on the website www.krasloten.nl an overview of all runs of Scratch Tickets whose validity date has not yet expired, stating per edition of Scratch Tickets the total number of processed main prizes and the number of claimed main prizes. In addition, within the same period, all points of sale that are equipped with a terminal will be notified via a message on this terminal of the fall of the last main price of that edition.
- How does De Lotto act if the sale of a Scratch Ticket remains in the store when not all of the main prizes have been claimed in an edition of Scratch Cards?
What should you do if you win money on a scratch card in the Netherlands?
One of our scratch cards games has won a prize.
On this page you can find information about collecting prizes from the Staatsloterij, Lotto, Eurojackpot, Lucky Day, Scratch Cards and TOTO Shop.
Where did you buy your lottery ticket, in the shop?
The Staatsloterij, Lotto, Eurojackpot, Lucky Day, Scratch Cards and TOTO Shop are all available from the Dutch Lottery website.
You can win up to 100 euros if you guess the number of beans in the pot.
Almost everywhere except Etos, Trekpleister and Kruidvat pay out prizes of up to 100 euros in cash.
Won between $100 and $600?
An outlet may not have enough cash on hand to pay in cash, so the money can be transferred to your bank account or given as a cheque.
Won between $600 and $10,100?
There are many outlets throughout the country where you can have the amount you won deposited into your account. See a list of these outlets here.
The winner of the original contest won more than €10,100.
Call 070-550 08 52 (usual call charges) to schedule a personal congratulations at the head office in Rijswijk.